Disclaimer

1. General information only

The information on this website is provided for general business, marketing, content, website, SEO, and brand presence information. It is not legal, financial, accounting, tax, technical security, or professional advice.

You should consult qualified professionals before relying on website information for legal, financial, privacy, tax, regulatory, or security decisions.

2. No guaranteed marketing results

Lumin Marketing Group LTD. works to improve clarity, content quality, website presentation, local visibility, and customer trust signals. However, marketing results depend on many factors outside Lumin's control, including market demand, competition, client approvals, offer strength, pricing, reputation, follow-up speed, platform changes, customer behaviour, and advertising budgets.

Unless a signed written agreement says otherwise, Lumin does not guarantee specific revenue, leads, bookings, sales, follower growth, engagement, conversion rates, search rankings, Google Business Profile placement, or other business outcomes.

3. SEO, Google, and search rankings

SEO and local visibility work can support search engines and customers in understanding a business, but search engines and platforms control their own ranking systems. Ranking positions can change at any time.

No statement on this website should be understood as a promise or guarantee that Lumin can achieve a specific Google ranking, map pack placement, indexing timeline, traffic level, or search visibility result.

4. Service descriptions and proposals

Website package descriptions, pricing, deliverables, examples, and timelines are general starting points. Final scope, deliverables, pricing, ownership, revision limits, payment terms, timelines, and responsibilities must be confirmed in a written proposal, invoice, statement of work, or service agreement.

If there is a conflict between this website and a signed written agreement with Lumin, the signed written agreement controls for that project.

5. Portfolio, examples, and sample work

Portfolio items, concept work, examples, mockups, field notes, or case-style descriptions may be used to show creative direction, possible deliverables, or Lumin's thinking. They do not guarantee that the same or similar outcome will occur for another client.

Any client results, testimonials, metrics, or claims used by Lumin should be based on information available to Lumin at the time. If something appears inaccurate or outdated, please contact us so it can be reviewed.

Testimonials and client comments should be genuine, used with consent where required, and understood as individual experiences rather than promises of future results.

6. Assisted workflows and third-party tools

Lumin may use assisted workflow tools, design tools, development tools, hosting platforms, analytics platforms, content platforms, or communication tools to support work where appropriate. Outputs from these tools may require human review, editing, testing, and client approval.

Third-party tools and platforms can change pricing, features, policies, availability, account access, algorithms, or terms without notice. Lumin is not responsible for outages, policy decisions, account restrictions, ranking changes, or data handling practices controlled by third-party providers.

7. Images, likeness, and portfolio rights

Photos, videos, reels, portfolio examples, and case-style visuals may include people, client spaces, products, teams, or locations. Lumin aims to use those materials with appropriate permissions, releases, client authorization, or other lawful basis.

If you believe your image, likeness, location, trademark, or copyrighted material appears on the website without proper authorization, contact Lumin so the concern can be reviewed.

8. Trademarks, copyright, and site content

Unless otherwise stated, website content, copy, visuals, layouts, graphics, and brand elements are owned by or licensed to Lumin Marketing Group LTD. and may not be copied, republished, or used commercially without permission.

References to third-party names, logos, platforms, or trademarks belong to their respective owners and are used for identification or informational purposes only.

9. Environmental and sustainability claims

Lumin does not intend to make unsupported environmental, sustainability, carbon-neutral, eco-friendly, or similar claims about itself, clients, or campaigns. Any such claim should be supported by appropriate substantiation before publication.

If a client asks Lumin to publish environmental or sustainability-related claims, the client is responsible for providing accurate substantiation and approvals unless a written agreement says otherwise.

10. Website accuracy and availability

Lumin tries to keep website information accurate and current, but errors, omissions, broken links, outdated details, or temporary service interruptions may occur.

Lumin may update, change, remove, or replace website content, service descriptions, pricing, offers, links, and resources at any time without notice.

11. External links

This website may link to third-party websites, platforms, tools, articles, profiles, or resources. These links are provided for convenience only.

Lumin does not control and is not responsible for third-party websites, content, privacy practices, security, terms, accuracy, availability, or business practices.

12. No client relationship from website use

Viewing this website, downloading resources, submitting a form, sending a message, or receiving a response does not by itself create a client relationship, partnership, joint venture, employment relationship, fiduciary relationship, or exclusive engagement with Lumin.

A client relationship begins only when Lumin accepts the project and the parties agree to the applicable written scope, payment terms, and project terms.

13. Limitation of liability

To the fullest extent permitted by applicable law, Lumin Marketing Group LTD. is not liable for losses or damages arising from use of this website, reliance on website information, third-party platform changes, search ranking changes, missed business opportunities, or results that differ from expectations.

Nothing in this Disclaimer limits liability that cannot legally be limited under applicable law.

14. Governing law

This website and Disclaimer are intended to be governed by the laws of Alberta and the applicable laws of Canada, without limiting any rights that cannot legally be excluded in another applicable jurisdiction.

15. Updates

Lumin may update this Disclaimer from time to time as services, tools, laws, or business operations change. The latest version will be posted on this page with an updated date.

Contact Lumin

Questions about this Disclaimer can be sent to info@luminmarketinggroup.com.

Lumin Marketing Group LTD., Edmonton, AB, CA

Phone: (825) 967-9337