LUMIN MARKETING GROUP LTD.

Disclaimer

Last updated: 12 September 2026

This website is operated by Lumin Marketing Group LTD. (“LMG”, “Lumin”, “we” or “us”), based in Edmonton, Alberta. It introduces our services, capabilities and business work.

Information and AI output

Website content and AI-assisted responses are general information, not legal, financial, medical or other regulated professional advice. AI can produce inaccurate, incomplete or outdated information. Review outputs and obtain appropriate professional advice before relying on them for important decisions.

Demonstrations and examples

The AI-building film and the knowledge and campaign scenarios use fictional or scripted sample material. They illustrate possible workflows and are not evidence of live deployment, customer results or a completed integration. Lumi provides AI-assisted replies. The Let’s talk contact form shows whether a message is queued or delivered to our team’s Slack channel; delivery does not mean a staff member has read it.

Results and availability

Examples describe possibilities, not guaranteed outcomes. Results depend on the business, data quality, tools, implementation, budget and human review. We do not promise specific revenue, advertising returns, time savings or error-free AI. Availability and suitability of services are confirmed in an agreed project scope.

Platforms, brands and links

Third-party names and logos identify the technologies or businesses discussed. They remain the property of their respective owners. Their appearance does not, by itself, imply sponsorship, endorsement, certification or an installed integration. Any stated programme participation is separate from certification. Linked websites and third-party products have their own terms and practices.

Chat and contact information

Lumi is an AI assistant. Sending a message shares the message and relevant conversation context with OpenAI to generate a reply. Conversation history is stored in Lumin’s Cloudflare D1 database and linked to this browser using a secure session cookie. Do not submit passwords, payment details, private customer records or other sensitive information. When Slack notifications are connected, as indicated in the chat notice, new questions and replies submitted with that notice are forwarded to Lumin’s private Slack leads channel, with obvious contact details and credentials removed. Delivery is retried after temporary failures. Replies in Slack are internal and are not sent to visitors. Question patterns and potentially unanswered topics are recorded for human review; visitor claims do not automatically become approved knowledge. Lumi uses OpenAI GPT-Live for optional live voice conversations. Start conversation requests microphone permission only when selected, and streams audio directly to OpenAI to generate speech. Lumi can listen and speak at the same time. Lumin does not store raw microphone audio; transcript fragments and conversation summaries are saved in Cloudflare and questions and replies follow the disclosed Slack notification and knowledge review flow. Ending the conversation, closing Lumi or leaving the page stops microphone use. Sessions have time and daily usage limits. Opening Lumi alone does not start recording or audio. Lumi may ask for a name, business and email for follow-up; these details are included in chat processing if spoken or typed there. Send my details opens a contact card for the visitor to check and explicitly agree before submission to the team. Browser support and playback permission vary; text chat remains available. The Let’s talk contact form separately collects your name, email address, selected interest and message with your consent, saves them in Cloudflare D1 and sends those details to the private Slack channel so our team can reply by email. Contact form messages are not sent to OpenAI. A queued receipt means your message is saved and awaiting delivery; a sent receipt confirms delivery to Slack, not that a person has read it. Contact info@luminmarketinggroup.com for human assistance or a request about your data. Clearing browser cookies does not delete the server record. Automatic deletion of chat and contact records is not configured in this release.

Your rights and contact

This disclaimer does not exclude rights or remedies that applicable law does not allow us to exclude. For questions or corrections, contact info@luminmarketinggroup.com.