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AI that works inside your business.

Lumin helps Edmonton businesses choose, set up, and use AI inside real workflows — content, admin, reviews, reporting, and customer communication — built on Claude by Anthropic, with team training, safe-use rules, and custom systems when off-the-shelf tools are not enough.

01

The right tools, set up properly

No more random subscriptions. Lumin maps the actual workflow, chooses the tools that fit, and sets up Claude-powered systems for the work the team repeats every week.

02

A team that actually uses it

Training, prompt libraries, and plain-English documentation so AI becomes part of how the team works — without losing the voice customers recognize.

03

Safe by default

Every workflow ships with safe-use rules: what data can go into a tool, where a human reviews before anything is sent or published, and what stays fully human.

The repetitive, words-heavy work that eats the week.

Content drafts and repurposingReview responsesCustomer FAQ answersIntake and quote summariesFollow-up emailsReporting summariesInternal documentationSearch and answer content

Integrate AI into the business you already run.

For teams that want existing tools and workflows — email, docs, spreadsheets, booking platforms, CRMs, social content — to work smarter. See the full AI integration service page.

  • AI readiness review of workflows, tools, and repeated tasks
  • Tool selection and Claude setup matched to the business
  • Prompt libraries and reusable workflow templates
  • Team training without the buzzword fog
  • Safe-use policy and human-approval rules
  • Plain-English documentation and handoff

Build a custom AI system when nothing off the shelf fits.

For workflows that are specific, repeated often, and impossible to handle cleanly with normal software. Every build starts as a fixed-scope pilot — see custom AI systems.

  • Internal assistants that know the business
  • Searchable knowledge bases over company documents
  • Customer FAQ assistants for pre-booking questions
  • Intake, quoting, and reporting workflows
  • Workflow connections between existing tools
  • Human approval, audit, and safety checkpoints

Start with an audit. Build only what earns its place.

The starting point

AI Readiness Audit

Contact usFind where AI can actually help before spending on tools or builds.
  • Workflow and tool review
  • Repetitive task map
  • Data and privacy risk notes
  • AI use-case shortlist
  • 30-day implementation plan

Implementation

AI Setup Sprint

Contact usSet up one to three practical Claude-powered workflows the team will actually use.
  • Tool setup and configuration
  • Prompt library
  • Workflow documentation
  • Team training session
  • Safe-use rules and testing

Custom systems

Custom AI Pilot

Contact usProve a custom AI system on real business data before investing in a full build.
  • Use-case definition and success criteria
  • Working prototype built on Claude
  • Security and data-handling notes
  • Human approval gates
  • Build-or-no-build recommendation

Every engagement is scoped per project after a short discovery conversation — no retainer required. Book a call below and we’ll find the right starting point.

Five steps that keep AI practical, human, and useful.

01Discover: map the workflows, tools, team roles, repeated tasks, and where human approval matters.

02Decide: choose what should be assisted, automated, custom-built, documented, or left human.

03Pilot: build a fixed-scope workflow or system with clear success criteria.

04Integrate: connect the tools and prompt systems into day-to-day work.

05Train and improve: train the team, document everything, and refine after real usage.

Built for businesses that want useful AI, not buzzwords.

  • Owner-led businesses drowning in repetitive, words-heavy work — drafts, responses, summaries, and reporting
  • Teams already on everyday tools (email, docs, booking platforms, CRMs) that want those workflows to run smarter
  • Businesses with a workflow too specific for off-the-shelf software that want a custom system proven before a full build

What businesses ask before they start with AI.

What does AI integration with Lumin include?

A workflow review, tool selection, Claude setup, prompt libraries, team training, plain-English documentation, safe-use rules, and integration with the tools the business already uses. Custom AI systems are scoped separately as fixed pilots.

Why does Lumin build on Claude?

Claude, made by Anthropic, is strong at exactly what local businesses need most from AI: clear writing, understanding long documents, and following instructions carefully. Lumin stays platform-honest — if a different tool fits a workflow better, that is what gets recommended.

Do we need a custom AI system?

Not always. Many businesses should start by using existing tools better. Custom AI makes sense when the workflow is specific, repeated often, and cannot be handled cleanly with normal software — and every custom build starts as a fixed-scope pilot that proves the case first.

Will AI replace our staff?

That is not the goal. Lumin focuses on AI that takes repetitive work off people's plates — drafts, summaries, responses, reporting — so the team can spend more time on judgment, service, and the work customers actually value.

Find the one workflow AI should take off your plate first.